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Marge Patzer Muffy Ratto		Marjorie “Marge” Patzer, R.N., M.S. I have worked as a registered nurse for 44 years in health care including acute care, psychiatric care, long term care and I have an administrator’s license for Residential Care Facilities for the Elderly (RCFE). My positions have included: staff nurse, nurse manager and director of nursing services. For the past 10 years, I have consulted to multiple health care facilities including: acute psychiatric units; skilled nursing units (free-standing and hospital based) and assisted living facilities to improve compliance, streamline systems and meet regulatory compliance. I currently provide expert witness services to multiple attorneys for cases involving: geriatric care, long term care and RCFE. I have written and published the following manuals for long term care: Resident Care; Activities; Social Service; Quality Management and Infection Control. I have worked with multiple facilities to operationalize these policies and systems to improve care and meet compliance standards. I am a member of the American Association of Infection Control Practitioners, California Association of Health Facilities, the American Association of Legal Nurse Consultants and the Greater Sacramento Area Legal Nurse Consultants. I have implemented quality management programs in several facilities and involved front line staff in quality improvement teams to develop solutions to problems and improve processes. By involving front line staff in problem solving, the staff has taken ownership to new solutions. I have a Board of Registered Nursing (BRN) education provider number and I regularly teach various health care related classes. I co-teach the Director of Nursing Certification Classes with Muffy Ratto on a bi-monthly basis through the Quality Care Health Foundation. Download my resume here (in Adobe Acrobat format)
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